Ashmore Health Centre, ANTA and ARM code of ethics and code of practice including all circumstances where a problem or query might arise.

 

Code of Ethics

Please find below copies of the Codes of Ethics under which Craig practices.  Craig is member of ANTA and you can access the association's Codes of Ethics below (with acknowledgement of copyright to ANTA).

Should a circumstance arise where a complaint or problem is to be reported, please first use our Feedback Form to let us know of the problem.  Should an ethical or code of practice problem be reported to us, we are obliged to pass that complaint onto the Association in all cases.

In the highly unlikely event that you have been unable to gain satisfaction, please then approach the association in question using the links in the paragraph above.  We remain obliged to pass that complaint onto the Association if not fully resolved OR in cases where satisfaction of all parties has not been achieved.

Reporting of adverse reactions, allergies etc should be made to us ASAP and we will pass all information to the Associations in question with copies to you unless asked not to do so.

Australian Natural Therapists Association
Code of Ethics

(Download a PDF)

This is Section 4 of the ANTA Code of Ethics, for a full copy, please Download a PDF image of the full document.

4.1 THE PRACTITIONER & THE PATIENT

4.1.1 Patient Care

The Practitioner shall:

4.1.1.1 Practise only the Natural Therapies and Traditional Medicine disciplines in which a qualification is held, and only to the scope of that qualification.

4.1.1.2 Consider first the health and wellbeing of the patient.

4.1.1.3 Do no harm; a Practitioner shall do nothing that will injure the patient either physically or emotionally.

4.1.1.4 Treat the patient with compassion and respect.

4.1.1.5 Where the patient presenting for treatment is a child ensure that the patient’s parent or legal guardian gives written consent.

4.1.1.6 Approach health service as collaboration between practitioner and patient.

4.1.1.7 Encourage the patient to understand their responsibility to:

  • Communicate openly

  • Participate in decisions about treatment recommendations;

  • Comply with agreed treatment programmes.

4.1.1.8 Practise according to the principle of informed consent.

4.1.1.9 Practise with due diligence the spirituality, philosophy, art and science of the Natural Therapies and Traditional Medicine disciplines in which accreditation is held.

4.1.1.10 Maintain a current Professional Indemnity Insurance in accordance with the policy guideline as decided by National Council from time to time.

4.1.1.11 Maintain a current First Aid Certificate in accordance with the policy guideline as decided by National Council from time to time.

4.1.1.12 Continue lifelong self-education to maintain currency of the standard of professional care.

4.1.1.13 Recognise professional limitations and be prepared to refer a patient to other health service practitioners, as appropriate.

4.1.1.14 When referring patients to other health service practitioners, ensure to the best of their ability, the appropriate qualifications of that health service practitioner.

4.1.2 Patient Exploitation

The Practitioner shall:

4.1.2.1 Not exploit the patient in any manner, for any reason.

4.1.2.2 Refrain from engaging in sexual or romantic activity with the patient or the patient’s parent or guardian.

4.1.2.3 Avoid non-sexual contact if there is any reason to believe that the non-sexual contact may be perceived as, or lead to, sexual contact.

4.1.3 Patient Records

The Practitioner shall:

4.1.3.1 Maintain patient confidentiality. Exceptions to this must be taken very seriously. Exceptions may include:

  • with the explicit consent of the patient;

  • where required by the law;

  • where there is a serious risk to the patient or another person;

  • where part of approved research, or

  • where there are overwhelming societal interests.

4.1.3.2 Maintain accurate, complete and up-to-date clinical records.

4.1.3.3 Protect and maintain the confidentiality and security of patient records.

4.1.3.4 Ensure security of storage, access and utilisation of patient information.

4.1.3.5 Retain all patient records for the duration necessary to meet clinical needs or as required by state or federal law.

4.1.3.6 Upon request by the patient, provide the patient with access to and or copies of records relevant to the patient.

4.1.3.7 Upon request by the patient, forward copies of patient records relevant to the patient to another practitioner

4.1.3.8 Upon request by the patient, make available to another health service practitioner a report of findings and treatment relevant to the patient.

4.1.4 Practitioner - Patient Relationship

The Practitioner shall:

4.1.4.1 Respect every patient’s right to freely choose a practitioner, to accept or reject advice and to make decisions about treatment or procedures at all times.

4.1.4.2 Recognise that an established therapeutic relationship between practitioner and patient must be respected.

4.1.4.3 Refrain from denying treatment to the patient because of a judgement based on discrimination.

4.1.4.4 Inform the patient when a personal moral judgement or religious belief alone prevents recommendation of some form of therapy, so that they may seek care elsewhere.

4.1.4.5 Recognise the patient’s right to decline to enter into a therapeutic relationship where there is a choice of health care provider available.

4.1.4.6 Recognise the right to decline to continue a therapeutic relationship.

4.1.4.6.1 Inform the patient that the therapeutic relationship is withdrawn so that the patient may seek care elsewhere.

4.1.4.6.2 Discontinue the therapeutic relationship only if another health service provider is available.

4.1.5 Financial Considerations

The Practitioner shall:

4.1.5.1 Place an appropriate value on professional services when determining any fee.

4.1.5.2 Ensure that a current schedule of fees is displayed and patients are made aware of any or all relevant fees where possible.

4.1.5.3 Provide full disclosure when referring the patient to institutions or services in which a direct financial interest is held.

4.1.5.4 Place professional duties and responsibilities to the patient above the commercial interests of a practice or institution.

4.1.6 Clinical Research

The Practitioner shall:

4.1.6.1 Accept responsibility to advance the Traditional Medicine & Natural Therapies disciplines by participating in properly and ethically developed research involving human participants.

4.1.6.2 Where choosing to participate in Clinical Research, the Practitioner shall:

4.1.6.2.1 Ensure that responsible human research committees appraise the scientific merit and the ethical implications of the research.

4.1.6.2.2 Recognise that considerations relating to the well-being of individual participants in research take precedence over the interests of research or society.

4.1.6.2.3 Ensure that all research participants or their agents are fully informed and have consented to participate in the study.

4.1.6.2.4 Refrain from using coercion or unconscionable inducements as a means of obtaining consent.

4.1.6.2.5 Inform treating practitioners of the involvement of patients in any research project, the nature of the project and its ethical basis.

4.1.6.2.6 Respect the participant’s right to withdraw from a study at any time without prejudice to medical treatment.

4.1.6.2.7 Ensure that the patient’s decision not to participate in a study does not compromise the practitioner-patient relationship or appropriate treatment and care.

4.1.6.2.8 Ensure that research results are reviewed by an appropriate peer group before public release.

4.1.7 Teaching in the Clinical Environment

The Practitioner shall:

4.1.7.1 Honour their obligation to pass on their professional knowledge and skills to colleagues and students.

4.1.7.2 Before embarking on any clinical teaching involving patients, ensure that patients are fully informed and have consented to participate.

4.1.7.3 Respect the patient’s right to refuse or withdraw from participating in clinical teaching at any time without compromising the practitioner-patient relationship or appropriate treatment and care.

4.1.7.4 Avoid compromising patient care in any teaching exercise.

4.1.7.5 Ensure that the patient is managed according to the best-practice diagnostic and therapeutic methods and that the patient’s comfort and dignity are maintained at all times.

4.1.7.6 Where relevant to clinical care, ensure that it is the treating practitioner who imparts feedback to the patient.

4.1.7.7 Refrain from exploiting, in any way, students or colleagues under supervision.

4.1.7.8 Ensure the currency of qualifications required to conduct clinical teaching.

4.1.8 The Dying Patient

The Practitioner shall:

4.1.8.1 Respect the patient’s autonomy regarding the management of their medical condition including the refusal of treatment.

4.1.8.2 Recognise the need for physical, psychological, emotional, and spiritual support for the patient, the family and other carers not only during the life of the patient, but also at death.

4.2 THE PRACTITIONER & THE PROFESSION

4.2.1 Professional Conduct

The Practitioner shall:

4.2.1.1 Build a professional reputation based on integrity and ability.

4.2.1.2 Maintain a safe and hygienic practice environment.

4.2.1.3 Recognise that their personal conduct may affect their reputation and that of their profession.

4.2.1.4 Refrain from making frivolous or vexatious comments, which may disadvantage the reputation of a colleague.

4.2.1.5 Where a patient alleges unethical or unprofessional conduct by another practitioner, respect the patient’s right to complain and assist them to access the appropriate complaints handling mechanism.

4.2.1.6 Accept responsibility for personal psychological and physical well-being as it may affect professional ability.

4.2.1.7 Not undertake to treat a patient whilst professional judgement is potentially impaired due to the effects of fatigue, illness or substance.

4.2.1.8 Keep up-to-date on relevant professional knowledge, codes of professional practice and legal responsibilities.

4.2.1.9 Ensure that any therapeutic or diagnostic advance is described and examined through professional channels, and, if proven beneficial, is made available to the profession at large.

4.2.1.10 Recognise that when providing any part of a professional service via a telecommunications facility the absence of a face-to-face meeting or physical examination means that critical clinical information necessary for safe and efficacious treatment is unavailable. Practitioners shall therefore act within the limitations of the telecommunication service and refrain from prescribing medication.

4.2.2 Reporting Unethical Colleagues

The Practitioner shall:

4.2.2.1 Be obliged to report suspected unethical or unprofessional conduct by a colleague to the relevant body in accord with:

  • the nature and severity of the issue;

  • this Code;

  • the ANTA Constitution and, or

  • legal requirements.

4.2.3 Referral to Other Health Service Professionals

The Practitioner shall:

4.2.3.1 Refer a patient to another health service professional when it is believed that the patient will benefit.

4.2.3.2 Consult or collaborate with an appropriate colleague acceptable to the patient if diagnosis or treatment is difficult or obscure, or in response to a reasonable request by the patient.

4.2.3.3 Take due care to refer to a fellow healthcare professional only when the referring practitioner is reasonably confident that the services provided on referral will be performed competently, within accepted professional standards and within the law.

4.2.3.4 When referring a patient, make available to the health service professional, with the patient’s knowledge and consent, all relevant information and indicate whether or not they are to assume the continuing care of the patient during their illness.

4.2.3.5 When another health service professional has requested a professional opinion, report in detail any findings and recommendations to that practitioner.

4.2.3.6 Advise a patient with a notifiable disease to seek immediate medical attention.

4.2.3.7 Advise a patient if they have a transmittable disease.

4.3 ADVERTISING

The Practitioner shall:

4.3.1.1 Adhere to all relevant federal and state legislation advertising codes.

4.3.1.2 Confine advertising of professional services to the presentation of information reasonably needed by patients or colleagues to make an informed decision about the availability and appropriateness of the services.

4.3.1.3 Ensure that any announcement or advertisement directed towards patients or colleagues is demonstrably true in all respects.

Advertising should not bring the profession into disrepute.

4.3.1.4 Advertising should not compare one technique with another technique or qualification of one to the other.

4.3.1.5 Exercise caution in public endorsement of any particular commercial product or service.

4.3.1.6 Be vigilant that direct-to-consumer advertising of complementary medicines and treatments:

  • Does not create false expectations,

  • Does not promote self diagnosis and self

  • treatment,

  • Does encourage consultation with a suitably qualified complementary medicine professional.

4.3.1.7 A member shall be conscientious in enlightening the public regarding the maintenance of good health, remembering that quality of service shall be a measure of the standing of the profession as a whole.

4.3.1.8 Not advertise official positions, as office bearers of the Association, on office stationery.

4.4 PROFESSIONAL INDEPENDENCE

The Practitioner shall:

4.4.1.1 Safeguard clinical independence and professional integrity from increased demands from society, third parties, individual patients and governments in order to provide high quality healthcare.

4.4.1.2 Protect clinical independence, as it is essential when choosing the best treatment for patients and defending patients’ health needs against all who would deny or restrict necessary care.

4.4.1.3 Refrain from entering into any contract with a colleague or organisation that may conflict with professional integrity, clinical independence or the primary obligation to the patient.

4.4.1.4 Recognise the right to refuse to carry out services which are considered to be professionally unethical, against personal moral convictions, or which are considered not to be in the best interests of the patient.

4.4.1.5 Compete ethically among colleagues and other health service practitioners on the basis of quality of service, skill and experience.

4.5 THE PRACTITIONER & SOCIETY

The Practitioner shall:

4.5.1.1 When it is suspected that an adverse reaction has occurred as a result of a complementary medicine or therapy, be obliged to communicate that information to the appropriate Authority.

4.5.1.2 Accept a personal responsibility to act within the law and to conduct businesses in accordance with Commonwealth and State legislation.

4.5.1.3 Accept a share of the profession’s responsibility to society in matters relating to the health and safety of the public, health education and legislation affecting the health of the community.

4.5.1.4 When providing information on Traditional Medicine and Natural Therapies to the public, recognise a responsibility to give the generally held opinions of the profession in a form that is readily understood.

4.5.1.5 When presenting any personal opinion, that is contrary to the generally held opinion of the profession, indicate that this is the case.

This was Section 4 of the ANTA Code of Ethics, for a full copy, please Download a PDF image of the full document


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